How do I post DW, Denial Worklist or On Hold remits?
We intentionally put remits in status DW or On Hold for manual review.
From the ERA Remit Items page > Use the Status filter for DW or Hold
- Click the Remit to access the ‘Manage Electronic Remittance Items’
- ‘Claim Action’ drop-down determines how remit posts; if a ‘Claim Action’ is selected, ‘Remit Status’ (6) updates to ‘Posted’
- Do not Post/ Transfer Balance, Post as Note/Leave Balance, Post as Note Transfer Balance or Procedure Specific
- [Manual Post] -opens popup to manually post
- Procedure Specific- choose an action per line
- [Post Expert]
- Drop-down to map to corrected Charge Line number
- ‘Change Remit Status/Worklist’:
- ‘Posted’- ‘Claim Action’ chosen or no action taken and user wishes to mark the remit as ‘Posted’ (completed)
- ‘On Hold’- Remit put in ‘Hold’ status (still needs to be managed)
- ‘Custom Worklist’- Remit to be added to ‘Custom’ (user defined) worklist
- ‘Denial Worklist’- Remit to be added to ‘Denial’ (system defined) worklist
- ‘Old System’- Charge generated from Old Practice Management
- [Save]
- Hyperlinks to ‘Patient’
- ‘Encounter’
- ‘Reference Batch’
- ‘Receipt’
- Remit Status - if DW or On Hold see Note below for details
- Link to ‘Insurance Management’
- After Posting- visual on how the ‘Claim Action’ will affect this remit
- Note- Contains system delivered reason item is on Hold or in DW, can be added to by the user