Post Insurance Refund (full)
The below steps walk you through the process of refunding an insurance payment in full.
Partial Insurance Refund
Create an Insurance refund as usual, use the [SAVE] button
On the receipt> Choose [Post Expert]
- key in the patient or encounter number > tab
- choose the encounter and line
- in the popup > use the transaction code IRF > key in the amount and tab
- this drops to the area below
- In our example we also wrote off the balance with the transaction CO45
- Save for this encounter
- Save the entire posting
- The receipt is the type - IR - Insurance Refund
- The transaction type is IRF - Insurance Refund