Posting NSF or a Returned Check

Posting NSF or a Returned Check

When check is returned due to NSF (Non-Sufficient Funds), the amount is processed against the receipt. If the bank has charged a fee, this amount may be assessed to the patient account.   The Patient Payment must be posted in full; no escrow may be present to post and NSF.  

1. On the ‘Patient dashboard’ >Click ‘Receipts’   
2. Choose the returned receipt ID from ‘Checks/Payment’ screen
3. Click [Post NSF] on the receipt that has been returned

 

4. On the ‘Process NSF’ page, a returned check ‘Fee’ may be added by using the CPT code, NSF or other.  A new encounter is created if this option is chosen.
5. [Save]

The result of posting ‘NSF’

  • Added yellow ribbon to the original receipt  and n
    ew encounter number, if a Fee is added
  • The transaction PRC is used to bring the balance back to patient
 

  • If a Fee is added we create new Encounter. The next patient statement includes the amount of the returned check and the original patient responsibility.