There are several ways to reschedule an appointment

1.  DRAG and DROP
• Left click and drag the appointment 
• to another time on the visible schedule 
• or
• to the Reschedule Queue which allows us to re-schedule when we are ready

2. From the Appointment page > Reschedule Button

• You are presented with three options after clicking [Reschedule]

A. Link - Click to link to an existing appointment for this patient 

B. Search - Opens the Search feature in the sidebar - filtered for this Patient 

C. Close the popup and manage from the rescheduling queue 

Rescheduling Queue 

How to attach to a patient and search for an appointment from the Rescheduling Queue?

• Click to Pop-out the Queue
• Click the magnifying glass icon 

• In the middle of the calendar, note 'Your are attached to 'Patient' in the below screenshot 'Smith, Alice'

• Click into an appointment, the person will auto-populate
• Either of the following will remove the appointment from this queue:

• Click Reschedule Queue - this allows you to choose to copy all the original appointment details 
• or
•  Key in the appointment details and in the Validation Warning, check to 'Mark as Satisfied the following Items in the Reschedule Queue' 

 How to remove or delete from  Rescheduling queue 

•  Patient is in the rescheduling queue but they never made a new appointment, how do I remove the patient from the queue 

• In the sidebar - popout the rescheduling queue as shown above
• Click the red X to cancel the appointment