Uncollected Copay

Uncollected Copay


From the patient’s appointment, indicate expected patient’s copay has not been collected. Uncollected Copay balance will print on statements without having to wait for the Insurance response. This action can be taken from the Calendar or the Charge Entry screen.
  1. Click [Copay] on the charge
  2. On ‘Post Copay’ screen select ‘Post Uncollected Copay’ enter copay amount and [Save]
  3. The Patient responsibility is updated with the Uncollected Copay amount.