Office Therapy
Office Therapy - Marking Claims as Filed in Claims Manager
The mark as filed feature in Claims Manager will allow the user to mark the claims that have been printed or uploaded to be archived. Once these claims are archived they will not show again in the queue when producing new claims. If you ever need ...
Office Therapy - Claims not showing in Claims Manager
Claims not showing in Claims Manager If claims not showing in Claims Manager, check the following: Insurance start date needs to be same day or prior to the charge. This can be found under the Insurance tab in the Patient’s setup. File Claims is ...
Office Therapy - Changing The Pay To Address
Question: Our company mail goes to a PO Box. How do I set it up in OT 10? Answer: In Office Therapy, you will need to open the providers screen and double click on the providers name > select the "hcfa details" tab > select either "All" or the ...
Office Therapy - Cannot upload claims from Claims Manager
Office Therapy 10 has a new feature that allows you to upload claims directly to your clearinghouse or payer. However, to use this feature your clearinghouse needs to have the ability to receive claims directly. For this, they may need to set you up ...
Office Therapy - Can I have one insurance company with multiple addresses?
Names of insurance companies within Office Therapy must be unique. You can create multiple entries for the same insurance company by adding one or more characters to the name of the insurance company. For example, Blue Cross - MD and Blue Cross - ...
Office Therapy - Best Practices for Billing
For our webinar on "Best Practices for Billing in Office Therapy," please visit our YouTube channel or click here.
Backup Guide for OT
Open the Office Therapy DB Manager. Click on Backup Database icon. Click on Refresh next to the server name. Click Refresh next to the database name. Click Start backup. Database successful message will appear. Click Ok. Repeat above steps for ...
How to file auto forward secondaries
Archiving Auto Forwarded Secondary’s: In version 12 there is a feature added to the claim queue called auto forward. Auto Forward is dictated from the primary insurance remit, this is only checked if the primary insurance has forwarded the claim to ...
Office Therapy - Adding Modifying Diagnosis Codes
Go to View, select Diagnosis Code, and click ICD 10 Codes. Click Add Diagnosis Type in the ICD 10 codes and ICD Description. The optional fields that can be field are ICD 9 Code, Effective Date, and Effective End Date. Once it is ...
Office Therapy - How to export lists to Excel
To export client demographics, provider information, Insurance Company or client's ledger information you will want to start by adding/removing the columns from the list. Next, you will want to export the list to Excel. The below will guide you ...
Office Therapy – Loop 2000B SBR05, Medicare rejecting claim due to type code
Office Therapy – Loop 2000B*SBR*05, Medicare rejecting claim due to type code If you have received a rejection stating the type code for Medicare is incorrect: Modify Client Setup Go to Insurance tab Click on Additional button Under Medicare Type ...
Office Therapy – How to produce a paper claim in version 11 7 4 or older
Office Therapy – How to produce a paper claim in version 11.7.4 or older You will need to turn off the electronic filing. There are several different ways you can turn off the electronic filing. Using the Electronic Filing Setup Go to File menu, ...
Office Therapy – How to extend the time in the calendar
Office Therapy – how to extend the time in the calendar Go to the Calendar Right mouse click in the Calendar and select Calendar Properties Under Time Scale, adjust the beginning and end of day. It is recommended to extend this out by 1 hour past ...
Office Therapy – How can I find future appointment for a patient in Office Therapy
Select a client and right mouse click on the selected client. Choose Appointments. If the client has any future appointments, a list of those appointments will show otherwise you will receive a message that ‘No future appointments found for this ...
Office Therapy - How to add and remove columns for list
To Add/Remove columns: Right click on the list and select Add Column In the Select window, all fields not in use will be listed in the Excluded column. Fields in use be displayed in the Included Column. To add a field, highlight the column under the ...
Office Therapy – Appointment List
Office Therapy – Appointment List Once appointments are entered in the Calendar, they are automatically listed in the Appointment List window for all providers. To open the list select Appointment List from the View menu. You can schedule, edit, or ...