General
Telehealth Session
How to hold a telehealth session: Our new EMR release, slated for later this year, will have integrated telehealth sessions right within the EMR screen. For now, you may connect directly with our partner company www.securevideo.com. This is the same ...
New York Supplemental Guidance Regarding Use of Telehealth for People Served by OMH Licensed or Designated Programs Affected by the Disaster Emergency
Please see attached PDF pertaining to the New York Supplemental Guidance Regarding Use of Telehealth for People Served by OMH Licensed or Designated Programs Affected by the Disaster Emergency
How is your software licensed?
Office Therapy and QuicDoc can be licensed by seat (machine) or named user. Machine-based Licensing This type of license allows you to install QuicDoc or Office Therapy on the number of PCs for which you have a license. With machine licensing, you ...
How do I run QuicDoc and Office Therapy on my Macintosh (Mac)?
Mac computers have the ability to emulate a Windows environment so that a Windows based program can be installed and run right from your Mac. There are two ways this can be configured, and here are some of your options: With the installation of an ...
Do you support Wide Area Networks with your software?
Question: We have a remote location which will be connected to the main office using a VPN tunnel. What are your recommendations for using your product in this environment? Answer: Yes, it is possible to run the software over VPN tunnels. We do not ...
Do you offer training for your software?
TheraManager DocuTrac offers training for registered users who are current on their maintenance. For pricing and scheduling information please contact our Sales Department at (800) 850-8510. Web based training is available for Office Therapy ...
Do I need to renew my license of QuicDoc Professional yearly?
Question: I currently have a license for QuicDoc Professional. Is this a one time purchase, or do I have to renew the license yearly? Answer: Software licenses are a one time fee. The only reoccurring charge, which is optional, is the Annual ...
Do I need to purchase annual maintenance?
Annual Maintenance is optional, but highly recommended because it keeps your software current and your data safe. Maintenance allows you to speak with our Technical Support Department for any questions or assistance needed, and includes all upgrades, ...
Can I use an iPad, iPhone, or Android device with your product?
One of our top most inquiries lately has been: "Can I use an iPad, iPhone, or Android device with your product?" The answer is YES, you can. We offer a product called QuicDoc® Office in the Cloud. You can access your clinical records and data from ...